Tal NagarOct 3, 20234 min readYour Secret Sauce To 100% Customer Retention: The Jobs-to-be-Done Part 2Learn how to boost your revenue with the Jobs-to-be-Done Theory. Post 2 out of 2.
Tal NagarSep 5, 20233 min readYour Secret Sauce To 100% Customer Retention: The Jobs-to-be-Done Part 1Learn how to boost your revenue with the Jobs-to-be-Done Theory. Post 1 out of 2.
Tal NagarApr 18, 20235 min readOffice Politics: This Is What New Customer Success Leaders DoIf you want to build a successful team and lead others, Office Politics is your key.
Tal NagarFeb 21, 20234 min readWhat You Must Know About Customer CentricityCustomer Centricity isn't just a buzzword; it's a fundamental approach that determines the success of your business.
Tal NagarSep 20, 20222 min readHow Customer Personas Can Make You SuccessfulDefining Personas will help you target ideal prospects, design the right product, and communicate value.
Tal NagarJul 19, 20223 min readHow Customer Pain Points Can Help You Increase RetentionCustomer pain points become your team's main concern. Just ask your CSMs. But should they really be a concern?
Tal NagarJul 12, 20221 min readCourse Review: Customer RetentionThis course provided by Noah Fleming and LinkedIn is great for anyone who is looking to start a career in Customer Success.
Tal NagarJun 27, 20222 min readHeads Up: It's Time to Map the Customer JourneyCustomer Journey Map is one of the most important elements of Customer Success. Without it, we're in the dark.