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Tal Nagar
Jan 2, 20243 min read
2023 In Review: Your Must-Read Customer Success Spotlight Posts
2023’s Customer Success All-Stars: Top 5 blog posts that helped you increase retention.
55
Tal Nagar
Aug 1, 20232 min read
Calculate Customer Success KPIs with this FREE Template
Your path to success just got shorter with this FREE Customer Success KPI calculator.
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Tal Nagar
Jun 6, 20232 min read
My Ultimate List of Lessons Learned about Customer Success
Want to become a successful CSM? Follow me and implement your lessons learned.
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Tal Nagar
May 23, 20235 min read
The Beginner's Guide to Communicating Value in Customer Success
If you want to reach your customers, you must change your strategy and focus on your product's value.
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Tal Nagar
Mar 7, 20235 min read
4 Practical Rules For Landing Your First Customer Success Job
Job hunting takes time and patience, especially in Customer Success. Here is what I've learned about it.
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Tal Nagar
Feb 21, 20234 min read
What You Must Know About Customer Centricity
Customer Centricity isn't just a buzzword; it's a fundamental approach that determines the success of your business.
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Tal Nagar
Feb 7, 20235 min read
Value Enhancement is All You Need in Times of Inflation Part 2
Inflation affects us as customers and as CSMs. With four easy ways, you can enhance customers' value and increase retention.
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Tal Nagar
Jan 17, 20233 min read
Value Enhancement is All You Need in Times of Inflation Part 1
When prices go up, customers buy less. With Value Enhancement, you can stay ahead of inflation.
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Tal Nagar
Dec 20, 20223 min read
2022 In Review: Your Must-Read CS Spotlight Posts
Set yourself up for a successful 2023 with these top 5 must-read CS Spotlight posts.
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Tal Nagar
Dec 13, 20223 min read
The Easy Way To Make Yourself Memorable
Today's business world is extremely competitive. Here's one easy way to stand out.
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