Tal Nagar
Want to Communicate With Customers Proactively? Now You Can!
Proactive communication is a must - especially if you want to retain customers. See what it looks like here!
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Tal Nagar
Feb 64 min read
5 Simple Strategies That Will Boost Your Renewal Rate
Reach 100% retention & renewal rates with these 5 powerful strategies.
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Tal Nagar
Aug 16, 20222 min read
How to Map Out a Journey: An Epic Step-By-Step Guide
6 exact (and easy) steps for creating the ultimate Customer Journey Map.
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Tal Nagar
Aug 9, 20221 min read
5 FREE Templates for the Best Customer Journey
Mapping out the Customer Journey without any resources is nearly impossible. Use these templates instead.
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Tal Nagar
Aug 2, 20223 min read
You Need To Solve Your Ruthless CS Dilemma Now.
Forcing CSMs to choose between customer goals and company goals will cost you more than you think. Solve this dilemma now - before it's too
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Tal Nagar
Jul 26, 20222 min read
Insider Guide: Make Your Product Remarkably Easier
Customers reach out to you with too many questions? We've all been there - and it's a bad sign. Here is how you can make your product easier
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Tal Nagar
Jul 19, 20223 min read
How Customer Pain Points Can Help You Increase Retention
Customer pain points become your team's main concern. Just ask your CSMs. But should they really be a concern?
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Tal Nagar
Jul 12, 20223 min read
Forget Meaningless Interactions. Try Touchpoints Instead.
Customer Touchpoints are critical moments in the Customer Journey. How do you track and measure them to ensure they provide value?
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Tal Nagar
Jul 5, 20222 min read
What 86% of Your Customers Want You to Know
Majority of customers would leave a company after two poor experiences. Are you REALLY up to date on the experiences of your customers?
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Tal Nagar
Jun 27, 20222 min read
Heads Up: It's Time to Map the Customer Journey
Customer Journey Map is one of the most important elements of Customer Success. Without it, we're in the dark.
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