Tal Nagar
Want to Communicate With Customers Proactively? Now You Can!
Proactive communication is a must - especially if you want to retain customers. See what it looks like here!
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Tal Nagar
Feb 64 min read
5 Simple Strategies That Will Boost Your Renewal Rate
Reach 100% retention & renewal rates with these 5 powerful strategies.
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Tal Nagar
Oct 3, 20234 min read
Your Secret Sauce To 100% Customer Retention: The Jobs-to-be-Done Part 2
Learn how to boost your revenue with the Jobs-to-be-Done Theory. Post 2 out of 2.
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Tal Nagar
Aug 1, 20232 min read
Calculate Customer Success KPIs with this FREE Template
Your path to success just got shorter with this FREE Customer Success KPI calculator.
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Tal Nagar
Apr 18, 20235 min read
Office Politics: This Is What New Customer Success Leaders Do
If you want to build a successful team and lead others, Office Politics is your key.
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Tal Nagar
Apr 4, 20234 min read
Unlocking The Hidden Code Of Superior Customer Success
Customer Success as a framework is not enough. You must also know what it looks like for your customers.
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Tal Nagar
Mar 7, 20235 min read
4 Practical Rules For Landing Your First Customer Success Job
Job hunting takes time and patience, especially in Customer Success. Here is what I've learned about it.
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Tal Nagar
Feb 21, 20234 min read
What You Must Know About Customer Centricity
Customer Centricity isn't just a buzzword; it's a fundamental approach that determines the success of your business.
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Tal Nagar
Feb 7, 20235 min read
Value Enhancement is All You Need in Times of Inflation Part 2
Inflation affects us as customers and as CSMs. With four easy ways, you can enhance customers' value and increase retention.
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Tal Nagar
Jan 17, 20233 min read
Value Enhancement is All You Need in Times of Inflation Part 1
When prices go up, customers buy less. With Value Enhancement, you can stay ahead of inflation.
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