Tal Nagar
8 Proven Principles for Dealing with Angry Customers
Angry customers don't have to be your nemesis! Master the art of de-escalation using 8 proven principles.
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Tal Nagar
Nov 7, 20234 min read
Stop losing Customers and Start Getting Personal Now
Personal connection is this season's most popular customer request. Don't ignore it.
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Tal Nagar
May 23, 20235 min read
The Beginner's Guide to Communicating Value in Customer Success
If you want to reach your customers, you must change your strategy and focus on your product's value.
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Tal Nagar
Nov 22, 20224 min read
Why You Should Thank Your Customers This Thanksgiving
Expressing gratitude to your customers will help your company succeed.
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Tal Nagar
Sep 13, 20221 min read
Stand Out With This Exclusive Call-Prep Template
Preparation is the key to success. If you want to ace your next call - you gotta use this FREE template.
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Tal Nagar
Sep 6, 20223 min read
The Best Way to Quickly Become A Trusted Advisor
Becoming your customers' Trusted Advisor takes time and effort. You've gotta do your homework. Learn more here.
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Tal Nagar
Aug 30, 20222 min read
How I Became a Better CSM By Calling Customers
We are inherently social. Lack of connection has severe consequences - one of them is churn.
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Tal Nagar
Aug 23, 20221 min read
Course Review: Creating Positive Conversations with Challenging Customers
We all find ourselves in challenging situations. This course covers a few approaches to dealing with these situations.
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