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Tal Nagar
Dec 5, 20231 min read
Course Review: B2B Sales Masterclass: People-Focused Selling
This course will teach you how to win more deals the Customer-Centric way. Perfect for Customer Success Teams.
65
Tal Nagar
Sep 20, 20222 min read
How Customer Personas Can Make You Successful
Defining Personas will help you target ideal prospects, design the right product, and communicate value.
56
Tal Nagar
Aug 23, 20221 min read
Course Review: Creating Positive Conversations with Challenging Customers
We all find ourselves in challenging situations. This course covers a few approaches to dealing with these situations.
57
Tal Nagar
Jul 12, 20223 min read
Forget Meaningless Interactions. Try Touchpoints Instead.
Customer Touchpoints are critical moments in the Customer Journey. How do you track and measure them to ensure they provide value?
218
Tal Nagar
Jul 5, 20222 min read
What 86% of Your Customers Want You to Know
Majority of customers would leave a company after two poor experiences. Are you REALLY up to date on the experiences of your customers?
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