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Want to Communicate With Customers Proactively? Now You Can!
Proactive communication is a must - especially if you want to retain customers. See what it looks like here!
Tal Nagar
May 7, 20243 min read
93
8 Proven Principles for Dealing with Angry Customers
Angry customers don't have to be your nemesis! Master the art of de-escalation using 8 proven principles.
Tal Nagar
Apr 2, 20244 min read
139
My Ultimate List of Lessons Learned about Customer Success
Want to become a successful CSM? Follow me and implement your lessons learned.
Tal Nagar
Jun 6, 20232 min read
120
The Beginner's Guide to Communicating Value in Customer Success
If you want to reach your customers, you must change your strategy and focus on your product's value.
Tal Nagar
May 23, 20235 min read
564
Office Politics: This Is What New Customer Success Leaders Do
If you want to build a successful team and lead others, Office Politics is your key.
Tal Nagar
Apr 18, 20235 min read
84
4 Practical Rules For Landing Your First Customer Success Job
Job hunting takes time and patience, especially in Customer Success. Here is what I've learned about it.
Tal Nagar
Mar 7, 20235 min read
122
4 Proven Customer Success Strategies (+ Best Practices)
Want to improve customer experience? Start by having powerful Customer Success Strategies.
Tal Nagar
Jan 3, 20234 min read
191
Why You Should Thank Your Customers This Thanksgiving
Expressing gratitude to your customers will help your company succeed.
Tal Nagar
Nov 22, 20224 min read
29
Here is the Secret to Creating the BEST Customer Persona
The only way for you to truly understand your customers and form strong bonds with them is by developing CS Customer Personas.
Tal Nagar
Oct 18, 20222 min read
71
Stand Out With This Exclusive Call-Prep Template
Preparation is the key to success. If you want to ace your next call - you gotta use this FREE template.
Tal Nagar
Sep 13, 20221 min read
374
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